Information System Management


  • what are the functions and organization of the IS department 
    • plan use of IS to accomplish organizational goals and strategy 
    • manage outsourcing relationships 
    • protect information assets 
    • develop, operate, and maintain the organization's computing infrastructure 
    • develop, operate, and maintain applications 
  • how do organizations plan the use of IS 
    • align information systems with organizational strategy maintain alignment as organization changes  
  • popular reasons for outsourcing IS services 
    • management advantages 
      • obtain expertise 
      • avoid management problems 
      • free management time 
    • cost reduction 
      • obtain part-time services 
      • gain economies of scale 
    • risk reduction 
      • cap financial exposure 
      • improve quality 
      • reduce implementation risk 
  • risks of outsourcing 
    • loss of control 
      • vendor in driver seat 
      • technology direction 
      • potential loss of intellectual capital 
  • international outsourcing 
    • india 
      • large, well-educated, English speaking, labor cost 70-80% less than US 
      • china and other countries 
      • modern telephones 
  • what are your IS rights and responsibilities 
    • you have the right to 
      • computer hardware and programs that allow you to perform your job pro
    • you have the responsibility to 
      • learn basic computer skills 
      • learn standard techniques and procedures for the applications you use 
      • follow security 

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